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Case study

Adelaide Sole Practitioner Adds 12 Billable Hours/Week

Sole practitioner + 1 admin
Adelaide, SA
General Practice
Wills & Estates
Small Business
The outcome

An Adelaide sole practitioner deployed Quillio across a mixed general practice of wills, small business, and conveyancing work. Within 8 weeks, the practitioner added 12 billable hours per week by cutting research and drafting time — while keeping the one-admin operating model and Australian data residency.

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The challenge

What they were trying to solve

The practitioner was working 55-60 hour weeks and still turning clients away. Research for small business matters (particularly SA-specific Retail and Commercial Leases Act 1995 questions) and wills drafting under the Wills Act 1936 (SA) were the two biggest time sinks. Hiring a second lawyer was not viable — the practice could not guarantee 12 months of work and the Adelaide market for juniors was tight.

The solution

Why Quillio

Quillio was set up with SA-specific research prompts (RCL Act, SA Succession, Magistrates Court SA rules), a wills drafting workflow, and a retail lease review workflow. The practitioner now runs client intake notes through Quillio for a first-pass research memo and uses the drafting workflow for testamentary trusts and standard business sales.

Implementation

A 2-week trial on 6 live matters confirmed the research output matched the practitioner's own conclusions. Adoption was immediate after that.

Results

Measurable outcomes

+12 hours
Billable hours added per week

Measured through the practice management system over 8 weeks

90m → 25m
Wills drafting time

For a standard testamentary trust will under the Wills Act 1936 (SA)

3h → 45m
Retail lease review time

Standard SA retail lease review under the Retail and Commercial Leases Act 1995 (SA)

3 days → same day
Client intake to advice

First-pass research memo now ready same day as intake

"
"I wasn't looking for anything fancy — I needed to get an hour or two a day back without hiring. Quillio gave me that. I'm finishing at a reasonable time, I'm not turning clients away, and the quality of my first-draft wills is genuinely better than when I was tired at 8pm."
Andrew T.
Principal · Adelaide Sole Practitioner (anonymised)
In their day

How it works in practice

Wills drafting, retail lease review, small business contract advice, and SA-specific research under the Retail and Commercial Leases Act 1995.

What they avoided

Hiring a junior lawyer that the practice could not reliably keep busy, or turning away small business and wills work from existing clients.

Questions

Case study FAQs

Is Quillio priced for sole practitioners?

Yes. Quillio is priced per user, not per firm tier, so sole practitioners pay the same per-seat rate as a larger firm. No minimum seats.

Does it handle SA-specific legislation?

Yes — Quillio is trained weekly on SA legislation including the Wills Act 1936 (SA), the Retail and Commercial Leases Act 1995 (SA), and the relevant Magistrates and Supreme Court SA rules.

What about client confidentiality?

All client matters stay on Australian-hosted infrastructure. Nothing is used to train external models and the data does not leave AU data centres.

Can it handle a complex testamentary trust?

Quillio drafts the testamentary trust clauses from the practitioner's instructions. The final review and the tax advice on the trust structure remain the practitioner's call.

Is there a lock-in contract?

No. Monthly per-seat subscription — cancel any time. No minimum term.

Run the same pilot.

Sole practitioners and small firms should trial Quillio for two weeks on live matters. Start a free trial — no credit card.

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