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Case study

Melbourne Class Action Firm Cuts Document Review 60%

8 lawyers, 5 paralegals, 3 data analysts
Melbourne CBD, VIC
Class Actions
Shareholder Claims
Consumer Law
Product Liability
The outcome

A Melbourne plaintiff class action firm uses Quillio to analyse discovery documents, assess group member registration forms, and research comparative authority across shareholder and consumer claims under Part IVA of the Federal Court of Australia Act 1976 (Cth). The firm reduced document review time by 60% on its most recent shareholder class action, reallocating 1,200+ lawyer hours to substantive case strategy.

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The challenge

What they were trying to solve

Class actions generate enormous document volumes. The firm's most recent shareholder class action against an ASX-listed company involved 140,000 discovery documents, 3,200 group member registration forms, and continuous disclosure obligations under s674 of the Corporations Act 2001 (Cth). Reviewing documents for relevance, privilege, and materiality consumed 70% of the legal team's time, leaving insufficient capacity for the strategic work that actually wins cases.

The solution

Why Quillio

Quillio processes discovery documents in bulk, categorises them by relevance and subject matter, flags potentially privileged material, and identifies the key documents that establish the continuous disclosure breach timeline. For group member registration, Quillio analyses each form against the common question criteria and loss calculation methodology, flagging incomplete or inconsistent registrations for follow-up.

Implementation

The firm deployed Quillio on a live shareholder class action with partner oversight. The first phase focused on discovery document categorisation, which was validated against the team's manual review of a 5,000-document sample (98.2% agreement). Phase two extended to group member registration analysis.

Results

Measurable outcomes

-60%
Document review time

140,000 documents reviewed in 40% of the time previously required

1,200+
Lawyer hours reallocated

Hours shifted from document review to case strategy and court preparation

3,200 forms in 4 days
Group member processing

Registration forms assessed against common question criteria — previously took 3 weeks

98.2% accuracy
Key document identification

Validated against senior associate manual review on 5,000-document sample

-25%
Cost-to-recovery ratio

Lower running costs improved the economics for the litigation funder

"
"In class actions, 70% of the work is document review that doesn't directly win the case. Quillio gave us back 1,200 hours on a single matter — that's 1,200 hours our team spent on the strategy, the expert evidence, and the court submissions that actually determine the outcome."
Sarah D.
Senior Partner · Melbourne Class Action Practice (anonymised)
In their day

How it works in practice

Bulk discovery document categorisation and relevance assessment, privilege flagging, continuous disclosure timeline construction, group member registration analysis, loss calculation methodology mapping, and comparative class action authority research.

What they avoided

Hiring contract review teams at $80-120/hour for each new matter, absorbing document review costs that threatened funder economics, or accepting that the majority of lawyer time would always be consumed by low-value review work.

Questions

Case study FAQs

Can Quillio handle the document volumes in class actions?

Yes — Quillio processed 140,000 discovery documents in this matter. It categorises documents by relevance, subject matter, and date, and flags potentially privileged material for lawyer review.

Does it understand continuous disclosure obligations?

Yes — Quillio analyses documents against s674 of the Corporations Act 2001 (Cth) and ASX Listing Rule 3.1 to construct a timeline of when material information was known versus when it was disclosed to the market.

How does group member registration analysis work?

Quillio assesses each registration form against the defined common questions and loss calculation methodology, identifies incomplete or inconsistent forms, and flags registrations that may fall outside the group definition for lawyer review.

Is it suitable for consumer class actions?

Yes — Quillio handles both shareholder and consumer class actions, including claims under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010) and product liability matters.

Run the same pilot.

Class action firms and litigation funders should trial Quillio on a document review sample from a current or recent matter and measure categorisation accuracy and time savings. Start a free trial.

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