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Case study

Western Sydney Conveyancer Triples Output with AI

6 lawyers, 12 paralegals and clerks
Parramatta, NSW
Residential Conveyancing
Commercial Conveyancing
Off-the-Plan
The outcome

A high-volume Western Sydney conveyancing practice processing fixed-fee residential files uses Quillio to review contracts for sale, check s66W certificates under the Conveyancing Act 1919 (NSW), and draft requisitions. The firm tripled monthly completions from 60 to over 180 files without adding lawyers.

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The challenge

What they were trying to solve

Western Sydney's growth corridors — Parramatta, Liverpool, Marsden Park — generate enormous conveyancing volume. The firm operated a fixed-fee model at $880 per residential file but could only process about 60 completions per month. Every contract needed manual review of special conditions, s149 certificates (now s10.7 under the Environmental Planning and Assessment Act 1979), and the vendor's s66W certificate. New housing estates with 200-page disclosure packages were the worst bottleneck.

The solution

Why Quillio

Quillio processes the contract for sale, vendor disclosure, s10.7 planning certificate, and s66W certificate as a batch. It flags non-standard special conditions, identifies zoning issues, checks flood and bushfire overlays against the planning certificate, and produces a structured requisition list. Paralegals upload the document pack and receive a review memo within minutes.

Implementation

The principal ran Quillio against 50 completed files and found it caught two issues the team had missed on historical matters. After a 3-week parallel run on live files, the firm switched all new residential files to Quillio-first review. Training took one afternoon for the paralegal team.

Results

Measurable outcomes

60 → 180+
Monthly completions

Tripled file throughput in under 6 months

75m → 12m
Contract review time

From document upload to lawyer-ready review memo

97%
Requisition accuracy

Requisitions drafted by Quillio required minimal lawyer editing

+210%
Revenue per lawyer

Fixed-fee revenue per fee earner more than tripled

-65%
Client complaints

Faster turnaround and fewer missed issues reduced client escalations

+140%
New estate referrals

Developer and agent referrals increased as word spread about turnaround speed

"
"At $880 a file, the only way to grow is to do more files faster without dropping quality. Quillio lets our paralegals prepare a review memo that used to take a lawyer an hour. We tripled output and the lawyers actually have time to review properly now."
David K.
Principal · Western Sydney Conveyancing Practice (anonymised)
In their day

How it works in practice

Contract for sale review, s66W certificate verification, s10.7 planning certificate analysis, special conditions flagging, requisition drafting, and vendor disclosure review for new housing estates.

What they avoided

Hiring three additional conveyancing lawyers at $120K+ each, raising fixed fees and losing referrals in a price-competitive market, or capping intake and turning away developer work during the Western Sydney housing boom.

Questions

Case study FAQs

Does Quillio understand NSW conveyancing-specific documents?

Yes — Quillio processes NSW contracts for sale, s66W certificates under the Conveyancing Act 1919, s10.7 planning certificates under the EP&A Act 1979, and vendor disclosure statements including flood, bushfire, and contamination overlays.

Can it handle off-the-plan disclosure packages?

Yes — Quillio reads full off-the-plan disclosure packages including draft plans, development consents, sunset clause analysis, and strata scheme documentation for new estates.

How does it draft requisitions?

Quillio identifies gaps, inconsistencies, and non-standard terms across the document pack, then generates a structured requisition list with clause references that the lawyer reviews before sending.

Is fixed-fee conveyancing viable with Quillio?

Yes — by reducing time-per-file from over an hour to under 15 minutes for the initial review, Quillio makes fixed-fee models significantly more profitable at scale.

Run the same pilot.

High-volume conveyancing practices should benchmark their current time-per-file and trial Quillio on 10 new residential files. Start a free trial.

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