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Case study

Gold Coast Conveyancer Doubles File Volume with Quillio

4 lawyers, 6 conveyancing clerks
Gold Coast, QLD
Residential Conveyancing
Off-the-Plan
Property
The outcome

A 4-lawyer Gold Coast conveyancing practice uses Quillio to review REIQ contracts, Form 1 disclosures under the Property Law Act 2023 (Qld), and body corporate records for off-the-plan buyers. In 8 months the firm has doubled its settlement volume — from roughly 40 to over 85 files per month — without adding fee earners.

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The challenge

What they were trying to solve

Fixed-fee conveyancing on the Gold Coast is margin-sensitive. The firm was turning away off-the-plan referrals because reviewing 200-page disclosure statements and body corporate records inside the cooling-off window (5 business days for standard REIQ contracts under s166 Property Law Act 2023) was eating into every file's profitability. Clerks flagged issues, but the lawyer review was the bottleneck.

The solution

Why Quillio

Quillio ingests the REIQ contract, the Form 1 seller disclosure, and the body corporate records, and produces a plain-English buyer advice covering special conditions, levies, sinking fund position, by-laws of concern, and disclosure gaps. Lawyers now review the Quillio summary and the source docs side-by-side rather than reading every page cold.

Implementation

The firm piloted Quillio on 20 live files over 3 weeks, refined the advice template with partner input, then rolled it out across the whole conveyancing team. Integration with their existing practice management was configured in a single afternoon.

Results

Measurable outcomes

40 → 85+
Files per month

More than doubled monthly settlement volume in 8 months

90m → 20m
Contract review time

From first read to clerk-ready buyer advice memo

Same day
Cooling-off turnaround

Off-the-plan buyers now get advice within the 5-day window under s166 Property Law Act 2023

+55%
Fixed-fee margin

Margin per file improved as time-per-file dropped

+180%
Off-the-plan referral intake

Firm stopped turning away developer-referred off-the-plan work

"
"We were saying no to off-the-plan referrals because the disclosure review killed the margin. Quillio reads the body corporate records in minutes and gives the buyer a real advice letter — we can say yes again, and the lawyers still feel like they've done proper work."
Marcus T.
Principal · Gold Coast Conveyancing Practice (anonymised)
In their day

How it works in practice

REIQ contract review, Form 1 seller disclosure under the Property Law Act 2023, body corporate records analysis, off-the-plan disclosure statements, and cooling-off period advice.

What they avoided

Declining developer-referred off-the-plan work, hiring a second senior conveyancer at fixed-fee economics that would not have paid back, or lifting fixed-fee pricing in a competitive Gold Coast market.

Questions

Case study FAQs

Does Quillio work with the new Property Law Act 2023 Form 1?

Yes — Quillio is trained on the Property Law Act 2023 (Qld) Form 1 seller disclosure regime that commenced in August 2025, including the mandatory disclosures, warnings, and the cooling-off timing under s166.

Can it read body corporate records?

Yes — Quillio reads community titles scheme records including the contribution schedule, sinking fund balance, by-laws, minutes, and any material levies or litigation, and flags issues for the buyer advice.

How does it handle off-the-plan disclosure?

Quillio processes the full off-the-plan disclosure statement, maps special conditions to standard REIQ terms, flags unusual sunset and variation clauses, and drafts the buyer advice memo.

Is the output good enough for a lawyer sign-off?

Quillio produces a first-draft buyer advice that the lawyer reviews against the source documents. The lawyer remains responsible for the advice — but starts from a structured draft rather than a blank page.

What about PEXA settlement?

Quillio handles the pre-settlement review and buyer advice. Settlement through PEXA remains a solicitor task and is unchanged.

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Fixed-fee conveyancing practices should trial Quillio on their next 10 files and measure time-per-file before and after. Start a free trial.

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