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Case study

Melbourne Property Firm Scales Section 32 Reviews 4x

6 lawyers, 4 conveyancing paralegals
Melbourne, VIC
Property Law
Conveyancing
The outcome

A Melbourne property practice uses Quillio to review Section 32 vendor statements under the Sale of Land Act 1962 (Vic). The firm now processes 4x the vendor statement volume it could handle manually — from around 25 statements a week to more than 110 — with a standardised purchaser advice memo for every matter.

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The challenge

What they were trying to solve

The firm had a long-standing referral pipeline from Melbourne buyers' agents, but intake was capped by how many Section 32 vendor statements the senior lawyer could personally review each week. Prescribed disclosure issues under s32 of the Sale of Land Act — easements, planning overlays, owners corporation matters, GAIC, building permits — were all being checked by hand, which limited growth and frustrated the buyers' agents who wanted faster turnaround.

The solution

Why Quillio

Quillio was configured to run a full Section 32 review: it verifies every prescribed disclosure item, cross-checks the title, flags planning overlays against the zoning certificate, summarises the owners corporation certificate, and produces a purchaser advice memo in the firm's template. The paralegals now run each matter through Quillio on intake and the senior reviews only the flagged items.

Implementation

The firm ran a 10-statement trial against the senior's manual review, calibrated Quillio's output to the firm's advice-memo template, and rolled out across all paralegals within 3 weeks.

Results

Measurable outcomes

90m → 14m
Section 32 review time

From senior review to completed purchaser advice memo

25 → 110+
Weekly statement volume

Intake capacity quadrupled without additional hires

60m → 10m
Senior lawyer review time

Senior now reviews only the flagged items, not the full statement

95%
Same-day turnaround rate

Buyers' agents get the purchaser advice memo the same day the statement is received

98%
Paralegal first-pass accuracy

Measured against senior review corrections across 300+ matters

"
"Our buyers' agents were asking for faster turnaround and we were capped at what I could personally review. Now the paralegals run the statement through Quillio, I review the flags in ten minutes, and the buyer gets the advice the same day. The referral pipeline has grown as a result."
Rachel V.
Principal · Melbourne Property Law Practice (anonymised)
In their day

How it works in practice

Section 32 vendor statement review under the Sale of Land Act 1962 (Vic), owners corporation certificate analysis, and purchaser advice memo drafting.

What they avoided

Hiring a second senior property lawyer or turning down buyers' agent referrals during peak Melbourne auction season.

Questions

Case study FAQs

Does Quillio cover every prescribed disclosure item under s32?

Yes — Quillio checks every item prescribed under s32 of the Sale of Land Act 1962 (Vic), including easements, covenants, planning overlays, owners corporation certificates, GAIC, and building permit disclosures.

What about the owners corporation certificate specifically?

Quillio summarises the owners corporation certificate and flags special levies, pending legal proceedings, and insurance gaps — the items that most often need to be raised with the purchaser.

How does it handle planning overlays?

Quillio reads the planning certificate, identifies overlays (heritage, bushfire, flood), and flags them against the intended use the purchaser has disclosed at intake.

Can paralegals use it unsupervised?

The firm has paralegals run the first pass, but the senior lawyer reviews the flagged items and signs off on the purchaser advice memo. Supervision obligations are met and documented.

Does Quillio integrate with PEXA?

Quillio produces the advice memo and workpapers; PEXA is used separately for settlement. The firm runs both alongside each other without overlap.

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Victorian property firms at capacity on Section 32 reviews should trial Quillio on 10 current statements. Start a free trial.

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