Adelaide Family Firm Clears 3-Month Backlog in 6 Weeks
A 16-lawyer Adelaide family law practice uses Quillio for parenting matters under Part VII Family Law Act 1975 (Cth), property settlement under s79 and s90SM FLA, financial agreements, child support objections, and Youth Court South Australia care and protection work. The firm cleared a three-month advice backlog in six weeks, and the 2024 amendments to Part VII were implemented across every live parenting matter within a fortnight.
What they were trying to solve
The Family Law Amendment Act 2023 (Cth) took effect 6 May 2024, removing the presumption of equal shared parental responsibility and rewriting the "best interests" factors in s60CC. Every live parenting matter needed reassessment. The firm also had a backlog of initial advice appointments running to three months, and Adelaide has only so many family lawyers to hire. Property matters were being delayed because the senior partners were stuck on parenting triage.
Why Quillio
Quillio was configured with the Family Law Act 1975 (Cth) as amended in 2024, Family Law Regulations 2024, the Federal Circuit and Family Court Rules 2021, the Child Support (Assessment) Act 1989 (Cth), the Children and Young People (Safety) Act 2017 (SA), and the Youth Court of SA practice. Lawyers now run client instructions through Quillio and receive structured parenting advice, property settlement modelling, and draft consent orders or financial agreements.
Implementation
Six-week sprint to clear the advice backlog, with juniors producing structured first drafts reviewed by senior associates. Property settlement workflow added in week four. Child protection and Youth Court SA work rolled in after month two.
Measurable outcomes
Across parenting, property, and financial agreement matters
Initial advice following 2024 FLA amendments under the new s60CC factors
Section 79 and s90SM contribution and future needs analysis
Straightforward parenting and property consent orders
Clients commenting specifically on faster turnaround — during the backlog clearance
We were telling people going through the hardest moment of their lives that they'd have to wait three months for a first appointment. That's not the practice I want to run. Quillio didn't change the law or the empathy — it cleared the mechanical work off our plates so we could actually see those clients.
How it works in practice
Parenting matters under Part VII Family Law Act 1975 (Cth) post-2024 amendments, property settlement under ss 79 and 90SM FLA, financial agreements under Part VIIIA and VIIIAB FLA, child support objections under the CSA Act 1989 (Cth), Federal Circuit and Family Court applications, Children and Young People (Safety) Act 2017 (SA) child protection, and Youth Court SA family matters.
What they avoided
Turning away distressed clients at intake because the waitlist was too long, or hiring lawyers who weren't available in the Adelaide family law market at the rate the practice could sustain.
Case study FAQs
Does Quillio handle the 2024 Family Law Act amendments?
Yes — the Family Law Amendment Act 2023 (Cth) commencement on 6 May 2024, the revised s60CC best interests factors, the removal of the equal shared parental responsibility presumption, and the updated family violence definitions and pathways.
Can it do property settlement modelling?
Yes — s79 and s90SM FLA four-step process, contributions analysis, future needs under s75(2) and s90SF(3), superannuation splitting orders, and adjustment analysis including recent authorities like Stanford and Bevan.
Does it handle child support?
Yes — Child Support (Assessment) Act 1989 (Cth) assessments, objections, departures under Part 6A, and change of assessment applications.
What about SA child protection?
Yes — Children and Young People (Safety) Act 2017 (SA), Youth Court of SA practice, removal and reunification matters, and interaction with federal parenting matters.
Is it sensitive enough for family law work?
Quillio handles the technical and drafting layers. The relational and empathy work — which is the core of family law — remains with the lawyer. Nothing in the tool replaces the client conversation; it just gives the lawyer time to have it properly.
Run the same pilot.
Family law firms should trial Quillio on a batch of parenting and property advice matters — particularly around the 2024 Part VII amendments. Start a free trial.
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