Developer Runs 400 Off-the-Plan Sales In-House With Quillio
A mid-tier Brisbane property developer uses Quillio across its 3-person in-house legal team to manage off-the-plan contract preparation, purchaser enquiries, and settlement workflows. The team handled 400 off-the-plan settlements in the last 12 months in-house — saving an estimated $480,000 in external conveyancing fees.
What they were trying to solve
The developer was selling 300-450 off-the-plan apartments a year across three QLD projects, and was paying external conveyancers on a per-settlement basis. Purchaser enquiry turnaround was inconsistent, which was affecting sales agent confidence. The in-house legal team of three was already at capacity on contract preparation and site acquisition — it could not also handle settlements.
Why Quillio
Quillio was set up to produce purchaser-specific contract amendments, manage the sunset clause and finance condition tracking under Schedule 1 of the Queensland Land Sales Act 1984, and draft responses to purchaser solicitor enquiries. The in-house conveyancers now run settlements through Quillio, with the in-house legal team supervising.
Implementation
The developer piloted Quillio on one project (120 sales) before extending to the full portfolio. Contract templates were ingested and the sunset clause logic was calibrated against Queensland off-the-plan legislation.
Measurable outcomes
Across three QLD projects in the last 12 months
Estimated saving on per-settlement external fees at ~$1,200 per settlement
All purchaser solicitor enquiries now answered within business hours
Measured across 400 settlements — up from 92% with external conveyancers
Every sunset notice under the Land Sales Act 1984 (Qld) issued correctly and on time
"We were paying external conveyancers more than it cost to run our entire in-house legal team. Bringing settlements in-house with Quillio has changed the economics — and our purchasers actually prefer it because they get answers from us the same day, not a week later."
How it works in practice
Off-the-plan contract preparation, purchaser solicitor enquiry handling, sunset clause and finance condition tracking under the Land Sales Act 1984 (Qld), and settlement workflow.
What they avoided
Continuing to pay external conveyancers at per-settlement rates, or hiring an additional solicitor to handle the settlement volume manually.
Case study FAQs
Does Quillio handle Queensland off-the-plan specifically?
Yes — including sunset clauses under Schedule 1 of the Land Sales Act 1984 (Qld), disclosure obligations, and purchaser cooling-off rights.
What about PEXA for settlements?
Quillio prepares settlement workpapers and contract compliance; PEXA is used for the settlement itself. Both platforms sit alongside each other.
How does it handle purchaser finance conditions?
Quillio tracks finance condition dates for every purchaser across every project and drafts the extension or termination correspondence as instructed.
Can it handle commercial leasing too?
Yes — the developer uses Quillio for its commercial leasing of completed ground-floor retail, under the Retail Shop Leases Act 1994 (Qld).
What happens during presales when projects are not yet registered?
Quillio manages the contract pipeline during the presale period and tracks every finance and sunset date, so the legal team has full visibility on conversion risk.
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