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Wills and estates client intake checklist

Wills and estates matters require careful intake — capacity issues, blended families, and complex assets are common. This checklist runs through the standard preparation steps.

In short

This is a 12-step intake checklist for taking instructions on a will or estate planning matter. It covers testator capacity, asset identification, beneficiary structures, and the standard preparation steps for AU practitioners.

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12-step checklist

The checklist

1

Verify testator identity

Confirm the testator's identity with photo ID. Verify any previous wills exist.

2

Assess testamentary capacity

Apply the Banks v Goodfellow test — understand the act of making a will, the property to be disposed of, and the moral claims on the estate.

Banks v Goodfellow (1870) LR 5 QB 549
3

Identify assets

Real property, superannuation, investments, businesses, personal effects. Note assets held in trust or jointly.

4

Identify liabilities

Mortgages, loans, debts, contingent liabilities. Identify which debts are paid by the estate.

5

Identify beneficiaries

Spouse, children, blended family members, charitable beneficiaries. Identify any potential family provision claims.

State Family Provision Acts
6

Discuss superannuation strategy

Superannuation may not form part of the estate. Discuss binding death benefit nominations and trustee discretion.

Superannuation Industry (Supervision) Act 1993 (Cth)
7

Discuss family provision risks

Identify any eligible persons for family provision claims and the strategy for minimising the risk.

8

Choose executors

Identify primary and substitute executors. Confirm willingness and capacity to act.

9

Discuss enduring power of attorney

Recommend an enduring power of attorney (financial and medical) as part of the estate planning package.

10

Discuss advance care directive

Recommend an advance care directive for end-of-life decisions where appropriate.

11

Take detailed instructions

Take written instructions covering specific gifts, residuary estate, and any unusual provisions.

12

Document the file note

Document a comprehensive file note covering capacity, instructions, and any concerns. Critical for any future challenge.

When to use

When this checklist applies

Use this checklist on every wills and estates intake. The capacity and family provision steps are particularly important for older or complex matters.

Common pitfalls

  • Failing to document the capacity assessment
  • Missing superannuation that does not form part of the estate
  • Not identifying potential family provision claimants
  • Inadequate file notes on the testator's instructions
  • Forgetting to recommend the enduring power of attorney and advance care directive
Use with Quillio

Run this checklist on a real matter

Quillio drafts wills, enduring powers of attorney, and advance care directives in current AU format. See /practice-areas/family-lawyers or start a free trial.

This checklist is a general guide. Adapt for complex matters involving trusts, businesses, blended families, or international assets.

Use this checklist on your matter.

Quillio can run this checklist on a specific NSW conveyancing matter — confirm each item, calculate adjustments, and generate the supporting documents. The free trial requires no credit card.

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