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For community legal centres

More advice delivered per funded hour.

Quillio helps Australian community legal centres extend the reach of every funded lawyer — faster research, faster letters of advice, faster self-help resources — without compromising on AU jurisdiction accuracy.

In short

Quillio is the AI legal assistant for Australian community legal centres. It is trained weekly on AU law across the areas CLCs work in most — family, tenancy, social security, migration, domestic violence, credit and debt, employment — priced with CLC funding realities in mind, and built to help a small team of funded lawyers deliver more advice to more clients without compromising accuracy.

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The reality

What gets in the way

The frustrations we hear from community legal centres again and again.

Funding is tight and demand is unlimited

CLCs turn away clients every week because there are not enough funded hours to meet demand. Any tool that meaningfully extends the reach of each lawyer is not a nice-to-have — it is directly tied to how many people get help.

Commercial legal AI is priced for commercial firms

Most AI legal tools assume commercial rates and commercial billing. A CLC on state and federal funding cannot absorb enterprise SaaS pricing, and procurement processes designed for large firms do not match a CLC's governance model.

Your lawyers handle high-volume advice across many areas

A single CLC lawyer may see tenancy, family violence, credit, and Centrelink matters in one day. Research that spans multiple practice areas — accurately and quickly — is central to the work.

Accuracy and client vulnerability are inseparable

CLC clients are often in crisis — family violence, housing insecurity, debt. A hallucinated authority or incorrect advice has real consequences for people with limited means to recover from bad legal outcomes.

What changes with Quillio

Built for how community legal centres actually work

CLC-aware pricing

Quillio offers meaningful discounts for community legal centres. Talk to us about your funding model and we will work out pricing that fits.

Trained weekly on the AU law CLCs actually use

Family law, tenancy, social security, migration, credit and debt, employment, domestic violence orders — the areas that make up most CLC workloads, with AU state-specific depth.

Source citations on every research result

Every answer links back to the AU legislation, case, or tribunal decision it relies on — so a CLC lawyer can verify before advising a vulnerable client.

Drafting for letters of advice and self-help resources

Generate first-draft letters of advice, referral letters, and plain-English self-help sheets for your client community.

Australian data sovereignty by default

CLC client data — often highly sensitive — stays on Australian infrastructure. Supports privacy obligations under AU law and CLC funding terms.

Capabilities

What Quillio does

AU research across CLC practice areas

Family, tenancy, social security, migration, credit and debt, employment, domestic violence orders, consumer law — with citations.

Letters of advice drafting

Generate first-draft letters of advice in plain English at the reading level appropriate to your client.

Self-help resource generation

Turn a common legal question into a plain-English self-help factsheet for your community — saving appointment slots for the matters that need one.

Document review for vulnerable clients

Quickly review a lease, contract, or Centrelink decision letter your client has brought in, with a plain-English summary and key issues flagged.

Multi-jurisdictional coverage

CLC lawyers often handle matters across state lines — particularly with mobile clients. Quillio covers all Australian jurisdictions.

Audit trail

Every query and output is logged — supporting supervision, quality, and funding reporting requirements.

How it works

From sign-up to fitting your day

1

Start with a free trial

No credit card required. A single lawyer can trial Quillio on current files and decide whether it fits the centre.

2

Talk to us about CLC pricing

Share your funding model and team size. We will work out pricing that fits within CLC budget realities.

3

Roll out across advice lawyers

Most CLCs see the biggest impact when advice lawyers use Quillio during initial advice sessions and for follow-up letters.

4

Extend to self-help resources

Once the team is comfortable, use Quillio to generate factsheets and self-help resources — turning repeated questions into community-facing material.

Pricing

CLC-aware pricing. Ask us.

Quillio offers meaningful discounts for community legal centres on our standard per-user price. Our commercial team works with CLCs individually to match your funding model — whether that is a single advice lawyer trialling the tool or a whole-of-centre rollout.

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Questions

Community Legal Centre FAQs

Can a CLC actually afford Quillio?

We believe so — and that is why we price it differently for community legal centres. Talk to us about your funding model and team size; in most cases we can match a price that fits CLC budget realities. The free trial is the best starting point — no credit card, no sales call required to begin.

Does Quillio cover tenancy, social security, and migration — the CLC staples?

Yes. Quillio is trained weekly on AU tenancy law (state by state), social security law, migration law, credit and debt, family law and family violence, employment, and consumer law — the areas that make up most CLC workloads.

Our clients are often vulnerable — can we trust the accuracy?

Every research output includes a source citation linking to the underlying AU legislation, case, or tribunal decision. Our strong recommendation for any advice to a vulnerable client is the same as for any lawyer: verify before relying. Quillio is designed to support the duty of competence, not replace professional judgment.

Does Quillio help us create client-facing self-help materials?

Yes. Many CLCs use Quillio to turn a common legal question into a plain-English factsheet that clients can take away — saving appointment slots for matters that need one. You can set the reading level and tone to match your community.

Where is client data stored?

Entirely on Australian infrastructure. Your client data — often highly sensitive — never leaves Australian soil. This supports privacy obligations under AU law and the confidentiality terms in most CLC funding agreements.

Can we use Quillio for duty lawyer work?

Yes — and duty lawyering is one of the highest-value CLC use cases. A duty lawyer can use Quillio between matters to pull up an authority, check a recent amendment, or draft a quick letter of advice. The time saving compounds across a busy list.

Try Quillio on your own work.

For a community legal centre, the best way to test Quillio is to run the free trial on current advice files for a week and see how much extra reach one lawyer gets. When the team is convinced, talk to us about CLC pricing for a broader rollout — we price differently for centres, and we want to work out something that fits your funding model.

Start your free trial