How Quillio handles sensitive matter types
Quillio treats sensitive matter types differently — family violence, sexual assault, children's court, mental health, and coronial matters start with higher confidentiality defaults, stricter sharing controls, and more prominent confidentiality reminders. The matter type you choose at setup controls this, and you can always tighten further on a specific matter.
Default confidentiality behaviour
Sensitive matter types default to "not visible to the firm" — only people explicitly added see the matter. Exports outside the firm require an additional confirmation. I include a confidentiality notice in the footer of every output by default.
Publication restrictions
Certain matter types carry statutory publication restrictions — section 121 of the Family Law Act 1975 (Cth), publication restrictions in Children's Court proceedings in most States, and closed court orders. I remind users of the applicable restriction whenever an output is being exported or shared outside the firm.
Training data
No uploaded document is ever used to train any AI model. This applies to every matter, but it is the core reason sensitive matter types are safe to bring into Quillio — your client's story stays your client's story.
Common issues
- Section 121 of the Family Law Act 1975 (Cth) restricts publication of FCFCOA proceedings — I flag any export that could touch this
- Children's Court publication restrictions vary by State but the default is non-publication — I apply this default
- Client consent should be documented where sensitive information is shared with co-parties or experts — I prompt for it
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