How to set up firm-wide billing in Quillio
To set up firm-wide billing, an administrator adds seats, assigns cost centres, and configures the monthly invoice. Quillio bills per seat with usage-based overage for firms over a defined threshold. All seats roll up into a single monthly invoice with cost centre breakdown.
Seats and cost centres
An administrator adds seats for each lawyer or paralegal, and assigns each seat to a cost centre (for example, litigation, property, family, commercial). Usage is tracked per seat and rolled up by cost centre for monthly reporting.
Invoice and payment
Quillio issues a single monthly invoice to the firm, paid by card or bank transfer. The invoice breaks usage down by cost centre and lists any seats added or removed in the period. Australian firms receive GST-inclusive invoices with an ABN.
Usage caps and reporting
You can set soft usage caps per seat or per cost centre — I alert the administrator when a cap is approached but do not block work. Monthly usage reports are available as CSV for your finance team.
Step-by-step
- Open firm settings. An administrator opens "Firm settings" from the side menu.
- Add seats and cost centres. Add each user, assign to a cost centre, and set their role.
- Configure the invoice. Choose the billing day, payment method, and whether to include cost centre breakdown.
- Review and confirm. The first invoice is pro-rated from the start date.
Common issues
- Only firm administrators can change billing settings — junior users get a read-only view
- Changing a user's cost centre mid-month apportions usage between the old and new cost centre
- GST invoices require a valid ABN — make sure to enter it in firm settings
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