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Running a genuine redundancy process for a single role

A single-role redundancy is deceptively complex. Without clear evidence of the operational reason, consultation, and redeployment search, the dismissal will not be a genuine redundancy under s 389 and can ground an unfair dismissal claim.

In short

This is an 8-step workflow for running a genuine redundancy process for a single role under the Fair Work Act 2009 (Cth), satisfying the s 389 definition and minimising unfair dismissal exposure.

Time: 5-10 hours across planning, consultation, and termination phases.
Audience: AU employment lawyers advising an employer removing a single role as part of a broader change or isolated operational decision.
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Prerequisites

Before you start

  • Business reason for removing the role documented
  • Current position description and industrial instruments identified
  • Consultation obligations under the applicable award confirmed
  • Accurate entitlements calculation available
8 steps

The workflow

1

Confirm operational rationale

Confirm the role is no longer required because of operational changes, not employee performance. Document the business case before notifying the employee.

Tools: Quillio
Fair Work Act 2009 (Cth) s 389(1)(a)
2

Check consultation obligations

Check the consultation clause in the applicable award or enterprise agreement. Single-role changes can still attract consultation obligations.

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Fair Work Act 2009 (Cth) s 205
3

Hold a consultation meeting

Hold a consultation meeting with the employee, provide written information about the proposed change, and invite their feedback and any alternatives.

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4

Consider feedback and redeployment

Genuinely consider the employee's feedback, including any proposals for redeployment within the employer and associated entities.

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Fair Work Act 2009 (Cth) s 389(2)
5

Document the decision

Document the decision — including any changes made based on feedback, the confirmed organisational change, and the reasons redeployment was not available.

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6

Calculate entitlements

Calculate notice under s 117, redundancy pay under s 119, accrued annual and long service leave, and any contractual entitlements.

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Fair Work Act 2009 (Cth) s 119
7

Issue termination letter

Issue a written termination letter referencing the consultation process, the decision, final payment details, and outplacement support.

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8

Retain the evidence pack

Retain the evidence pack — business case, consultation records, redeployment search, and calculations — to defend any subsequent unfair dismissal claim.

Outcome

What you will have at the end

A lawful redundancy supported by a complete evidence pack that satisfies the s 389 definition of genuine redundancy and limits unfair dismissal exposure.

Common issues

  • Skipping consultation where the award requires it
  • No documentation of the redeployment search
  • Conflating performance issues with redundancy
  • Miscalculating redundancy pay under the NES
  • Issuing the termination letter before consultation is complete
Use with Quillio

Run this workflow on a real matter

Quillio drafts the consultation pack, decision memo, and termination letter, and checks entitlements against the NES and award. See /practice-areas/employment-lawyers or start a free trial.

This workflow is a general guide. Adapt to the industrial instruments and internal policy framework.

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Quillio can run this workflow on a real matter, with citations to current AU authority on every step. The free trial requires no credit card.

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