Can Quillio draft letters of advice?
Yes. I draft client letters of advice in the format most Australian firms use: facts as instructed, the relevant law, application to the facts, and clear recommendations. I write in plain English — warm, precise, and suitable to send to a client — not in the dense style of an internal memo.
Structure I use
Letterhead and matter reference, executive summary (three to five sentences the client actually reads), background (facts as instructed), the legal position, how the law applies to the facts, options and recommendations, next steps, and a reminder that the advice is based on the instructions provided. I adjust the structure if your firm has a house template.
Tone
Letters of advice are read by clients, not judges. I write in plain English and avoid jargon where a plain word will do. Where technical language is necessary I explain it the first time I use it. I also use paragraph headings so the client can skim.
Uncertainty
I never pretend the law is clearer than it is. Where the answer depends on facts we do not have, or on a discretion the court might exercise, I say so explicitly. This is what protects the firm if the outcome does not go the client's way.
Step-by-step
- Provide the instructions. Paste in the file note or instructions that cover the facts and the question.
- Tell me who the client is. I adjust the tone based on whether the client is an individual, a small business, or an in-house legal team.
- Review the draft. I return a letter in your firm's format (or a clean default if you have not set one).
- Edit and send. Export to Word, polish, and send.
Common issues
- Executive summaries can be too long — I aim for three to five sentences but check on review
- Advice with multiple options should make the recommendation clear — I do this but confirm it matches your view
- Client-facing letters should avoid internal file references — I scrub these automatically
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