How Quillio handles hallucination mitigation
Quillio mitigates hallucination with four practices — grounding outputs in your matter documents and verified legal sources, requiring citations for any legal authority cited, flagging uncertainty rather than masking it, and running verification passes on outputs that reference specific cases or statutes.
Grounding
When I respond to a prompt about your matter, my answer is grounded in the documents you have uploaded plus verified legal source material (current Acts, regulations, published judgments). I do not draw on general internet knowledge for legal content.
Citation requirements
Any legal authority I cite includes a source — section number, case citation, or document reference. If I cannot cite, I tell you rather than inventing. Some firm guardrail settings require citation for all legal claims.
Uncertainty flags
When I am not confident, I say so. Phrases like "I'm not fully confident on X" or "check with specialist advice" appear in outputs where appropriate. Masked confidence is worse than flagged uncertainty — the flag lets you verify.
Common issues
- Users sometimes ignore uncertainty flags — train the team to take them seriously
- Citation verification is still the lawyer's responsibility — I flag, you verify
- Very recent cases (within 48 hours) may not be in my sources — flag for manual check
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