How to set up billing in Quillio
To set up billing in Quillio — open Firm Settings, Billing, and add your payment method. Credit card billing is immediate. Monthly invoicing is available for firms with 10+ users — contact sales for setup. All invoices are GST-compliant for Australian firms.
Payment methods
Credit card (Visa, Mastercard, Amex) is the default. Monthly invoicing with 14-day payment terms is available for firms with 10+ users on annual commitment. Invoices are issued at the start of each month for the upcoming month.
GST and tax invoices
All Australian firm invoices are GST-compliant tax invoices with our ABN. Overseas firms receive a standard invoice without GST. Invoice settings (billing entity, ABN, addresses) are configured once and applied to all future invoices.
Subscription changes
Upgrades take effect immediately and are pro-rated. Downgrades take effect at the end of the current period. Seats can be added any time; seat reduction takes effect at renewal.
Step-by-step
- Open Firm Settings. As firm admin, open Firm Settings from the profile menu.
- Open Billing. Click Billing in the left sidebar. You see current plan, seats, and payment method.
- Add payment method. Click Add Payment Method. Enter credit card details or request invoicing setup if eligible.
- Review first invoice. Your first invoice appears in the Invoices tab within 24 hours. Download the PDF for your accounting records.
Common issues
- Credit card expiry requires update before the next billing date — we email reminders
- Invoice-based billing is not available on month-to-month plans
- Multi-entity billing for larger groups needs sales involvement
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